Using Attendance Incentives to Manage Generation Y

Some love them. Some hate them. This last generationlazy? Some of them might be. A better way to look at
to be wholly born in the 20th century grew up with theit is that a lack of productivity might be a lack of
internet, cell phones, music downloading and were themotivation....which rolls us into the next complaint...
first to latch on to Facebook and social media (heck,"Why should I...?" This question addresses the chief
they created it).motivation for Gen Y, or Generation Why. Whereas
With the first "editions" of Generation Y rolling off theother generations have been around the how or the
high school and college assembly lines and numberingwhat, this generation is all about the why. They can
more than 60 million in America, their impact (whetherfigure out the how and the what, but without the why,
good or bad) promises to be big. They think differently,they won't even get in the game.
dress differently and have a very different approachAs the Why Generation, incentive is a key ingredient
and perspective when it comes to their careers andfor motivating this millennial group. Hmmmm,
(as with any generation) employing Gen Y comes withincentive...what will incentify a group of "entitled, lazy,
its own unique challenges and opportunities.multi-tasking, why should I's"? Typical motivators are
"Unlike the generations that have gone before them,praise, recognition, finances, awards, and time.  While
Gen Y has been pampered, nurtured and programmedthe other motivators have their place and their
with a slew of activities since they were toddlers,purpose, the focus of this post is on time.
meaning they are both high-performance andTime is a HUGE motivator. There are only so many
high-maintenance", says Bruce Tulgan in an interviewhours in a day to get done what you need to do and
with USA Today. As founder of Rainmaker Thinking, awhat you want to do. Naturally, the need will come
company that studies the lives of young people, Brucebefore the want. So, time to focus on the "want" is an
has had the opportunity to identify trends andexcellent incentive for Generation Y and has already
strategies for managing Gen Y.  So, let's take a lookbeen implemented by companies around the country.
at what some managers are saying about Gen Y.Aflac is highlighting such perks as time off given as
"They're entitled." Of course, they are entitled! Theyawards, flexible work schedules and recognition. It
were raised by parents that told them they could doworks because it gives an employee incentive to work
anything, nurtured in a school system where they werehard so that they can play hard.
told to expect everything, and alive in an age whenHowever, this strategy shouldn't be rooted in "If you do
information was available at their fingertips.  They gotthis, you get this." That will only create a situation
medals just for participating. The world has alwayswhere they're response will be, "If I do this, how much
been their oyster.time do I get off?" That isn't what you want. A great
"They're multi-taskers." Facebook. Twitter. IPhones.way to implement this strategy is to award the time
These are products and services born of aoff or the flexibility as a surprise award. That way it is
multi-tasking generation. While early research hasmore of a bonus (like a slot machine).
shown that multi-tasking has negative effects onIn sum, Gen Y has its challenges. Get over it. Use
productivity, the reasoning behind the actualstrategies to make them your greatest asset. And
psychological need to multi-task has not necessarilyremember, when you're motivating with incentive, think
been addressed.bonus not reward!
"They're lazy or not willing to work." Okay, let's sort outResource:
this statement. First, they are multi-tasking. Now, theyPlease note that Generation Why is a term coined by
are lazy and not willing to work. A little mismatch? Yep.Eric Chester, a consultant for companies needing help
The blanket statement that an entire generation is anylearning to manage and develop Gen Y while also
"you name it" label is a mistake. At any rate, is Gen Ybridging the generation gaps in their workforce.